February 03, 2014 | Contribution by
Charles Sabel is a Professor of Law and Social Science at Columbia Law School
Grocery shopping, Kuala Lumpur, Malaysia. Photo: 04-12-13 ©World Bank Photo Collection
Over the past decade, developed and developing countries alike have been experimenting with a new way of delivering government services called "deliverology." This approach facilitates collaboration among people – both inside and outside of government – who normally don’t have to collaborate. Plus it convinces them to do so on a goal that isn’t precisely defined in advance. The JKP recently spoke with an expert on the topic – Charles Sabel, Maurice T. Moore Professor of Law and Social Science, Columbia Law School – to get a sense of how these units are evolving in practice to support economic and development goals.
In Part 2 of this series, Sabel explains how deliverology works, noting that frequent monitoring is a key feature because it facilitates catching problems early, learning from mistakes, and redirecting efforts to stay on track. He also notes that it can be thought of as a form of "anarcho-federalism," because power is devolved to lower entities yet there isn’t any one at the center making the final decisions.
<iframe src="https://cdns.snacktools.net/tubesnack/embed_https.html?hash=t7t9wi8n&wmode=window&bgcolor=FFFFFF&t=1391445795" width="640" height="535" seamless="seamless" scrolling="no" frameborder="0" allowtransparency="true"></iframe>